Teraco: Revenue Controller |


The main purpose of this position to ensure that services are billed timeously to maximise the business’s revenue and cashflows. The Revenue Controller is responsible ensuring any cancellation of client services are processed in line with the contracted terms. Building relationships with both clients and other Teraco departments is essential in order to fulfil this role.

Main function of the Job

  • To manage the debtors process in order to maximise working capital
    • Understand client’s terms as defined in their MSA
    • Ensure Ozone and Pastel reflect accurate and up to date client contact information
    • Communicate with clients regarding any outstanding items that are preventing invoices from being raised (eg POs)
    • Communicate with Sales, Operations and the Billing Controller to ensure Service Orders are billed as soon as possible
    • Assist and resolve client queries and complaints
    • Engage with clients to collect outstanding amounts
    • Perform follow up billing and report any potential uncollected accounts
    • Process cancellations and replacement Service Orders
    • Prepare and send out annual increase letters to clients
    • Prepare increases in Finzone and update all Service Orders
    • Prepare monthly Remote Hands billing reports
    • Prepare monthly Power Usage reports
    • Perform full recon of billing process to identify any errors or anomalies
    • Review, identity and report any discrepancies or process weaknesses to Head of Finance
  • To monitor client power usage and prepare monthly power reports
  • To monitor client remote hands tickets and prepare billing reports
  • To prepare monthly reports
    • Prepare monthly journal to adjust for quarterly billing
    • Prepare monthly journal for accruals for unbilled revenue
    • Update pipeline report to reflect current month’s billing and churn
    • Analyse monthly sales and prepare revenue figures for management accounts
    • Prepare monthly reports including interconnects, power and customer sensitivity analysis
    • Update monthly power usage reports
  • To assist other finance staff and business with ad hoc queries
  • Prompt response to and resolution of queries as per agreed OLAs
  • Mentor junior staff
  • Implement best practices, standards and procedures in all accounting functions and activities
  • Good communication skills
  • Active listening – ability to understand requirements
  • Good analytic and reporting skills
  • High level of attention to detail
  • Proactive problem solver
  • Ability to work independently and a positive team player
  • Self-motivated
  • Conducts self professionally, exhibits high levels of stress tolerance and patience
  • Responsible for continued learning and self development
  • Qualifications and Experience
  • Matric certificate
  • Relevant financial degree or diploma
  • Strong excel skills
  • Knowledge of accounting principles and software
  • Previous experience in a similar role


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