Personal Assistant Nedbank |

Job Family

Administration, Operations and Facilities

Career Stream


Job Purpose

To perform a supporting role to the Executive by executing; organising and co-ordinating all personal assistant functions to optimise time management; thereby ensuring the Executives efficiency and effectiveness

Job Responsibilities

  • Manage the Executive’s diary effectively to optimise his/her time by taking due cognizance of business priorities when planning and organising events and meetings.
  • Book flight; car and hotel reservations; both local and international; by communicating with the travel agents; ordering forex and organising visas.
  • Coordinate and manage meetings by ensuring meeting requests are correct; up to date; time is optimized
  • Manage records by capturing; screening and storing correspondence; data and responses.
  • Manage Executives inbox by auctioning and prioritising emails according to business priorities and deadlines.
  • Manage schedules of other GT Executives PA’s to ensure Executives office is always manned.
  • Ensure cost effective office management by managing resources and minimizing waste. Build collaborative relationships with internal and external stakeholders through effective and open communication and building rapport.
  • Manage executive communication by coordinating actionable outcomes with executive’s direct reports.
  • Keep abreast of relevant developments/events in stakeholders’ personal lives by acknowledging and responding appropriately (e.g. sending flowers).
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
  • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders

Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate
  • Diploma

Preferred Qualification

Secretarial Diploma , Advanced Diplomas/National 1st Degrees

Type of Exposure

  • Built and maintained stakeholder relationships
  • Completed Reports and Achieved Budgets
  • Developed and Implemented Communications Strategy
  • Manage internal process
  • Managed Relationships
  • Managed Self
  • Managed budget
  • Mitigated Compliance Risk
  • Provided Administrative Support
  • Provided Client Service

Minimum Experience Level

  • 6-8+ years overall experience
  • 5 years secretarial experience in a corporate or client service environment.
  • 3 years executive PA experiences

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Banking procedures
  • Business terms and definitions
  • Data analysis
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Cluster Specific Operational Knowledge
  • Governance, Risk and Controls

Behavioural Competencies

  • Applied Learning
  • Collaborating
  • Initiating Action
  • Stress Tolerance
  • Quality Orientation
  • Managing Work

Please contact the Nedbank Recruiting Team at +27 860 555 566

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