Parts Counter Supervisor

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DUTIES:

 

  • Assist with on the job supervision of the parts sales team
  • Attend parts technical training for roll out and empowering of the parts sales team
  • Assist with the overseeing of admin controls and enforce policy and procedure
  • Assist walk in customers experiencing parts related challenges at the sale counters
  • Assist with the time keeping and management of staff
  • Assist salesman with the expediting of overdue and breakdown parts
  • Run daily reports in support of salesman to increase revenue
  • Stand in for Snr Supervisor as and when required
  • Assist with the approval and verification and sign off against customer returns / credits
  • Assist with the maintenance of parts systems, processes and accuracies
  • Have a critical impact on customer service excellence and enhance the customer’s perception of Bell Equipment
  • Ensure all policies and procedures are adhered to by yourself and the parts team
  • Assist with the management of customer Quotations & Back orders to minimise losses & promote timeous deliveries
  • Drive sales to meet targets and budgets
  • Assist with reviewing and signing off daily banking
  • Be available for 24/7 standby and support and related responsibilities
  • Adhere to “all” company SHEQ and OHS requirements
  • Report to Snr supervisor within related responsibilities

REQUIREMENTS:

    • Abet level 4
    • Any supervisory experience in a sales environment would be an added advantage
    • Applicants must have strong communication and negotiation skills
    • Must be motivated & resourceful
    • Must be able to work in a Team, alone and under pressure
    • Must be willing to take instructions and be supportive of management at any given time
    • Must be computer literate, Microsoft, Lotus Notes.
    • Earthmoving product knowledge essential. Knowledge of Bell related would be an advantage
    • Knowledge of SAP navigation is essential
    • Valid driver’s license.

 

IF YOU HAVE NOT HAD A RESPONSE TO YOUR APPLICATION WITHIN 2 WEEKS OF THE CLOSING DATE, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL

 

Click Here To Apply


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