Operator Service Centre at CocaCola Beverages

To act as the interface between CCPenBev and the customer by answering telephones and making calls, taking orders and answering queries.

This role is the professional frontline to CCPenBev in order to satisfy customer needs.

    • Provide call quality
    • Achieving and exceeding targets
    • Customer services (Internal and External)
    • Master data management
    • SHEQ Requirements

Skills, Experience & Education

  • Grade 12 certificate
  • Call centre qualification advantage
  • Computer Literate
  • Good Telephone etiquette
  • 1 year working experience in a call centre environment
  • Sales experience in the FMCG sector

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