Logistics Interaction Controller

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Coca-Cola Beverages Africa

Location




Johannesburg, South Africa

Date Posted

August 15, 2019
Category


Telecommunications

Job Type


Full-time

Description

Job Title
Logistics Interaction Controller

Function
Logistics, Warehouse & Distribution

Company
Coca-Cola Beverages South Africa

Job Type
Permanent

Location – Town / City
Linbro Park

Location – Country
South Africa

Job Description
Coca-Cola Beverages South Africa (CCBSA) has exciting opportunities in the Logistic Interaction Centre. We are looking for a talented individual with the relevant skills and experience for Control Logistic Interaction Controllers, which are based in Linbro Park. The successful candidates will report directly to the Team Leader: Logistic Interaction Centre.

KEY PURPOSE:
The monitoring and interaction with Owner Drivers and the Logistics teams on operational requirements to ensure execution and adherence to plans whilst delivering excellent customer service.

Key Duties & Responsibilities
Execution of daily plans
• Manage execution of the route plan (from plan submission to settlement)
• Optimise 24 hour planning.
• Schedule out of delivery day and emergency orders.
• Fleet loader planning.
• Planning of 2nd load allocations.
• Engage with drivers to address deviations from plan such as route deviations, on-route delays, entering restricted areas, delays at the customer.
• Engage with Distribution Team Leaders where required.

Effective handling of Owner Driver issues or queries regarding delivery
• First point of contact for Owner Drivers
• Handling of Owner driver issues such as on route breakdowns, major traffic congestion, potential delays at the customer, technical issues relating to HHT’s and/or printers.
• Logging of FBR’s and re-capturing of FBR’s where required.

Warehouse picking and loading tracking
• Allocate prioritised loads to the Warehouse.
• Track and report on the status of allocated loads for picking.

Load and bay allocation
• 2nd load allocation.
• Third Party Bottlers, Suppliers and raw materials.

Effective usage of systems
• Use ROADNET practices to optimally plan delivery routes.
• Manage ROADNET trip sheets.
• Monitoring of ROADNET.
• Utilise GreenMile system.
• Utilise Fleetloader system.

Optimise customer service
• Work flexibly within plan to ensure that targets and customer service requirements are met while optimising resources and cost effectiveness
• Optimise distribution performance through route adherence by increasing TAT’s and minimising dropped load

Optimise distribution performance
• Route Sequence Adherence
• Adherence to Plan (PVA and PTD 1st Stop)
• Turn-around time (TAT)
• Full Beverage Returns (FBR’s)
• Customer Loyalty Index (CLI)
• Owner Driver work load balanced

Interaction between the Logistics Interaction Centre, Distribution and Customer Interaction Centre
• Adhere to the agreed SLA standards

Skills, Experience & Education
Matric
• Recognised qualification in logistics or import and export
• Understanding and knowledge of CCBSA distribution systems and processes.
• Advanced pc skills (MS Excel) and Roadnet, Planning tools
• At least two years’ experience in Logistics, Distribution, Planning, Warehouse, import and export experience.
• Good understanding of Road Transport and related legislation at the border and NOSA.

General
Internal Candidates must submit a fully approved application form signed off by HR and the line manager to the Talent Acquisition Specialist.


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