Food & Beverage Supervisor Opportunity


Job Number 20029030
Job Category Food and Beverage & Culinary
Location Protea Hotel O.R. Tambo Airport, Corner York and Gladiator Streets, Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAP
Brand Protea Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

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Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 90 hotels across South Africa, Zambia, Nigeria, Namibia, Ghana, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today!

 

POSITION SUMMARY

Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and wellbeing of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 22 kilograms without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.


Safety and Security

  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

  • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.

  • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

  • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

  • Maintain awareness of undesirable persons on property premises.

  • Complete appropriate safety training and certifications to perform work tasks.

  • Use proper equipment, wear appropriate personal protective clothing, and employ correct lifting procedures, as necessary, to avoid injury.

Policies and Procedures

  • Protect the privacy and security of guests and coworkers.

  • Maintain confidentiality of proprietary materials and information.

  • Follow company and department policies and procedures.

  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

  • Perform other reasonable job duties as requested by Supervisors.

Guest Relations

  • Address guests’ service needs in a professional, positive, and timely manner.

  • Thank guests with genuine appreciation and provide a fond farewell.

  • Assist other employees to ensure proper coverage and prompt guest service.

  • Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.

  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.

  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.

  • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).

Communication

  • Speak to guests and co-workers using clear, appropriate and professional language.

  • Provide assistance to coworkers, ensuring they understand their tasks.

  • Talk with and listen to other employees to effectively exchange information.

  • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one’s voice, using the callers’ name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

  • Exchange information with other employees using electronic devices.

Assists Management

  • Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

  • Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

  • Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

  • Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.

  • Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OHSA, department-specific procedures such as food standards).

  • Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.

  • Listen to hourly employees’ suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.

  • Coordinate tasks and work with other departments to ensure that the department runs efficiently.

  • Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).

  • Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).

Working with Others

  • Support all co-workers and treat them with dignity and respect.

  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

  • Partner with and assist others to promote an environment of teamwork and achieve common goals.

  • Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

  • Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement

  • Comply with quality assurance expectations and standards.

  • Monitor the performance of others to ensure adherence to quality expectations and standards.

  • Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Physical Tasks

  • Read and visually verify information in a variety of formats (e.g., small print).

  • Visually inspect tools, equipment, or machines (e.g., to identify defects).

  • Stand, sit, or walk for an extended period of time or for an entire work shift.

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 22 kilograms without assistance.

  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

  • Move through narrow, confined, or elevated spaces.

  • Move up and down stairs and/or service ramps.

  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

General Food and Beverage Services

  • Follow appropriate procedures for serving alcohol.

  • Document any and all guest and employee incidents/accidents for management follow up.

  • Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.

  • Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.

  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

  • Assist your and other departments when needed to ensure optimum service to guests.

  • Follow property key policies, including checking out and returning keys to appropriate departments.

  • Complete work orders for maintenance repairs and submit to Maintenance, or contact Maintenance directly for urgent repairs.

  • Notify management of maintenance repairs issues.

  • Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.

  • Communicate information to manager/supervisor by documenting pertinent information in appropriate department logbook.

Assists Management

  • Inspect grooming and attire of staff, and rectify any deficiencies.

  • Communicate with guests, other employees, or departments to ensure guest needs are met.

  • Ensure staff is working together as a team to ensure optimum service to guests.

Greeting and Seating

Closing

  • Secure liquors, beers, wines, coolers, cabinets, and storage areas.

  • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Cash/Bank Handling

  • Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

  • Follow property control audit standards and cash handling procedures (e.g., blind drops).

Bartending

  • Follow all state and local laws for serving alcohol responsibly (e.g., last call times).

  • Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.

  • Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.

  • Communicate last call at designated closing time to guests, banquet manager/supervisor, night MOD (manager on duty), and/or servers.

Stock and Supplies

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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Retail Assistant Wanted


About Kerzner

At Kerzner International, we believe our ability to execute our business and growth strategy is defined by the people we employ. We are focused on attracting and retaining the right people – people with the natural inclination to blow away the customer, and the innate passion and desire to continuously strive for perfection. We are devoted to creating a great workplace environment and culture, where our people are motivated and challenged to invest their effort and creativity into the business. We are focused on the development of our people (their skills, their careers, their goals), and providing opportunities for their growth. We are members of the local communities where our people live, and work within these communities to create jobs, training, education and opportunities that enrich lives. We are successful when our people are successful, and we reward our people for their contribution to that success.

About the Property

Privacy, luxury and space are the hallmarks of One&Only Reethi Rah, Maldives, an exclusive all-villa retreat on one of the largest resort islands in the North Male’ Atoll. Offering an unsurpassed level of style and sophistication, adorned with endless white sand coves and turquoise bays, all villas have direct access to the lagoon. Villas, service and dining are geared to guests accustomed to the highest world-class standards. Situated on the 44 hectares of the island, are 122 Guest Villas, 6 Restaurants , 40 pools, a Spa and other recreational activities including fitness center, dive center and water sports.

About the Role

Assisting guest requirements, suggesting options and following up with the guest requests. Displaying merchandise and pricing them, maintaining neat and proper work place and shop display. Maintaining excellent stock arrangement and keep track of inventory. Responsible for daily reports and any other reports related to retail.

We are looking for someone who strives to go the “extra mile” to exceed our guests’ expectations; someone who embraces the entrepreneurial spirit for which Kerzner has become known for in the hospitality industry, thus ensuring that guests who visit our resorts have amazing experiences and everlasting memories.

If this sounds like you, we would love to hear from you!

Skills, Experience & Educational Requirements

  • Good communication skills and Teamwork.
  • Flexible and Positive attitude.
  • Confident in interacting with the customers.
  • Minimum 1 year of experience.
  • O’ Level and above with good grades in English.


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Kitchen Assistants Wanted |


 

Location

Vaalwater, Limpopo, South Africa

 

Introduction

Beekman Group, South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Waterberg Game Park. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

 

Job Functions

Hospitality

 

Industries

Hospitality,Hotel / Catering / Hospitality / Leisure

 

Specification

    • GSE Kitchen Assistant – Waterberg Game Park
  • Ensuring the food preparation areas are clean and hygienic
  • Washing utensils and dishes and making sure they are stored appropriately
  • Sorting, storing and distributing ingredients
  • Washing, peeling, chopping, cutting and cooking foodstuffs and helping to prepare salads and desserts
  • Disposing of rubbish
  • Organising linen laundry
  • Cleaning the food preparation equipment, floors and other kitchen tools or areas
  • Ensure supplies are correctly received and stored

 

Requirements

    • High level of communication skills – both written and verbal
    • Numerical efficient
    • Friendly and approachable
    • Ability to handle complaints in a courteous manner
    • Previous kitchen experience will be an advantage
    • Single accommodation available
  • Ability to work under pressure
  • Good communication skills


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Beekman Group: IT Security Risk & Compliance Internship 2020


Location

Port Shepstone, KwaZulu-Natal, South Africa

 

Introduction

Beekman Group, South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Head Office in Port Shepstone. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

 

Job Functions

Analysis,Data Analysis,Information Technology,Intern,Investigation & Compliance,Risk Analysis,Technical

 

Industries

Hospitality,Hotel / Catering / Hospitality / Leisure,IT – Information Technology

 

Specification

Key Performance Areas: An opportunity has arisen for a candidate to work with the Company on an intern basis. This will ideally suit a candidate who has just completed a relevant tertiary qualification and is seeking work experience, or is studying towards the relevant tertiary qualification.

The successful candidate will evaluate, monitor, maintain and ensure compliance with needed security policies within the company’s security infrastructure. You will need to pro-actively implement needed security where and when needed.

 

Requirements

Position Requirements: • Linux experience • Windows Systems , Full networking understanding • Strong technical security aptitude and ability to research and solve complex issues independently. (WSUS, AntiVirus, SIEM, Firewall, HoneyPots, Logwatch, Vulnerability Scanners etc.)

Person Requirements: • Analytical • Dynamic • Performance driven • Self Starter • Excellent interpersonal skills • Excellent communication skills

Qualifications: ICDL, A+, ITIL, N+,Security+, Ethical Hacker, Windows, LPI or similar.
Only candidates with the basic understanding of computer security will be considered.


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General Assistant with Grade 12 Needed


<a href="https://za.jobs-vacancies.net/latest/general/">General</a> Assistant with <a href="https://za.jobs-vacancies.net/vacancies/grade-12/">Grade 12</a> Needed – HOW2APPLY.ORG

Job








at

BUCO

Location




Klerksdorp, South Africa

Date Posted

February 26, 2020
Category


General

Job Type


Full-time

Description

Job Description

  • Ensuring that the correct quantities of goods/materials are supplied
  • Loading and off loading of vehicles with care to prevent damages and breakages
  • Stacking and packing of goods received into allocated areas
  • Ensuring that all areas in the yard are kept neat and tidy and free of obstruction
  • Assisting with stock-take
  • Behaves in a manner and performs their duties and responsibilities in a manner that upholds The Building Company values:

Job Requirements

  • Grade 12
  • 1 year’s relevant experience



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Administrative Assistant Vacancy |


Introduction

Beekman Group, South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Hazyview Cabanas in Mpumalanga. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

 

Job Functions

Administration,Hospitality

 

Industries

Hospitality,Hotel / Catering / Hospitality / Leisure,Travel / Tourism

 

Specification

Administrative Assistant (Half Day) – Hazyview Cabanas

Key Performance Areas: Provide administrative support to the Resort Manager.
Duties will include general office administration, maintenance of income schedules, handling of cash including banking, petty cash control, procurement & control of supplies, processing of orders & invoices, minutes of meetings, general correspondence, preparation of reports, assistance with statutory requirements, liason with Head Office, Department heads and personnel, research tasks and the performance of general errands.

 

Requirements

    • Matric
    • Computer literacy in Excel & Word
    • Previous administrative/accounting experience
    • Good interpersonal skills
    • Excellent verbal and written communication skills
    • Ability to plan and organise
    • Numerical proficiency essential as well as attention to detail and accuracy
  • Ability to work under pressure
  • Good communication skills
  • Discretion, Confidentiality, Trustworthiness of highest importance
  • Own transport & Drivers Licence essential
  • Prepared to work shifts and on week-ends and public holidays if required


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PROTECTIVE SERVICE OFFICER


To protect the people, property and assets of Zwartkopjes Pumping Station

Grade 12 or Equivalent • 2 years’ experience at a National Key Point environment • A minimum Security Officer “Grade C” PSIRA registration is essential • National Key Point qualification will serve as an advantage • Valid Driver’s Licence

• Access and Egress Control • Patrolling and Guarding • Emergency Services and Preparedness • Basic Crime investigation and protection

• National Key Point Act and other security legislation • Firearm handling and relevant Acts • PSIRA Act and regulations

• Good Verbal and Written Communication Skills • Effective Decision Making • Conflict Handling

• Customer Service Oriented • Self Discipline • Self Motivation • Assertiveness • Physically fit to operate in a high pressure environment


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Rand Water: PROTECTIVE SERVICE OFFICER


To protect the people, property and assets of Zwartkopjes Pumping Station

Grade 12 or Equivalent • 2 years’ experience at a National Key Point environment • A minimum Security Officer “Grade C” PSIRA registration is essential • National Key Point qualification will serve as an advantage • Valid Driver’s Licence

• Access and Egress Control • Patrolling and Guarding • Emergency Services and Preparedness • Basic Crime investigation and protection

• National Key Point Act and other security legislation • Firearm handling and relevant Acts • PSIRA Act and regulations

• Good Verbal and Written Communication Skills • Effective Decision Making • Conflict Handling

• Customer Service Oriented • Self Discipline • Self Motivation • Assertiveness • Physically fit to operate in a high pressure environment


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GSE Kitchen Assistant Vacancy |


 

 

 

 

Location

Vaalwater, Limpopo, South Africa

 

Introduction

Beekman Group, South Africa’s leading corporate player in the development and management of property and the leisure sector,
currently has the following opportunity at Waterberg Game Park. In accordance with the Employment Equity
Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

 

Job Functions

Hospitality

 

Industries

Hospitality,Hotel / Catering / Hospitality / Leisure

 

Specification

    • GSE Kitchen Assistant – Waterberg Game Park
  • Ensuring the food preparation areas are clean and hygienic
  • Washing utensils and dishes and making sure they are stored appropriately
  • Sorting, storing and distributing ingredients
  • Washing, peeling, chopping, cutting and cooking foodstuffs and helping to prepare salads and desserts
  • Disposing of rubbish
  • Organising linen laundry
  • Cleaning the food preparation equipment, floors and other kitchen tools or areas
  • Ensure supplies are correctly received and stored

 

Requirements

    • High level of communication skills – both written and verbal
    • Numerical efficient
    • Friendly and approachable
    • Ability to handle complaints in a courteous manner
    • Previous kitchen experience will be an advantage
    • Single accommodation available
  • Ability to work under pressure
  • Good communication skills


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Junior Health and Safety Administrator Wanted


Requirements:

  • Matric / National Senior Certificate.
  • Applicable Tertiary Qualification is Health and Safety.
  • Minimum of 1 years’ experience as safety administrator.
  • Strong writing, grammar and administrative skills.
  • Great communication skills.
  • Drivers licence with own reliable transport.

 

Key Performance Areas:

  • Assist with preparation of safety manuals.
  • Coordinating safety training or workshops.
  • OSHA 3 logs.
  • Assist workers with compensation claims (Compensation for Health and Safety).
  • Complete incident reports regarding company property, vehicles and other incidents in factory/office as it occurs.
  • Ensure safety procedures up to regulatory standards.
  • Providing a safety resource to colleagues.
  • Assist health and safety coordinator with tasks as required.
  • Ensure all staff conduct with work adhering to safety instructions.
  • Attend HSSE meetings.
  • Conduct site audits.
  • Assist with external site audits.
  • Ensure safety compliance.
  • Prepare or arrange scheduled maintenance for vehicles/ machinery/equipment.
  • Complete vehicle checklists.
  • Conduct breathalyser tests for staff.
  • Adhere to company policies and procedures.
  • Adhere to safety rules and regulations.
  • Assist with managers requests as required.

 

To apply, please send your CV to -Please upload your CV here->

 

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.


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