Waiter/waitress

HotelJobs CC

  • Description

  • Responsibilities

    · Greet and escort customers to their tables

    · Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

    · Prepare tables by setting up linens, silverware and glasses

    · Inform customers about the day’s specials

    · Offer menu recommendations upon request

    · Up-sell additional products when appropriate

    · Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization

    · Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

    · Communicate order details to the Kitchen Staff

    · Serve food and drink orders

    · Check dishes and kitchenware for cleanliness and presentation and report any problems

    · Arrange table settings and maintain a tidy dining area

    · Deliver checks and collect bill payments

    · Carry dirty plates, glasses and silverware to kitchen for cleaning

    · Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

    · Follow all relevant health department regulations

    · Provide excellent customer service to guests

    Requirements

    · Proven work experience as a Waiter or Waitress

    · Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)

    · Basic math skills

    · Attentiveness and patience for customers

    · Excellent presentation skills

    · Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

    · Active listening and effective communication skills

    · Team spirit

    · Flexibility to work in shifts

    · High school diploma; food safety training is a plus

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No


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