Switchboard Operator

Netcare Group

Netcare Group

Switchboard Operator

Company: Netcare Group
Job Title: Switchboard Operator
Location: Netcare N17 Hospital Springs, Johannesburg
Closing Date: 04 September 2020

Job Description

The Switchboard operator is responsible for answering the incoming calls in a professional and friendly manner as well as liaising and communicating at all levels and to adapt and respect all cultures.

Responsibilities

  • Answer all incoming, internal and designate out going calls in a professional and pleasant manner
  • Liaise and communicate with doctors, executive personnel, public and colleagues
  • Confidentiality of information is of the utmost importance
  • Keep all relevant information and contingency plans updated
  • Update hospital telephone lists and relevant telephone numbers
  • Assume responsibility for own personal and professional development
  • Keep up to date with Netcare’s evolving policies and procedures

Minimum Requirements

  • Grade 12 or equivalent NQF Level 4 Qualification
  • 1 -2 years experience in a similar position
  • Knowledge of telephone management systems

How to Apply

Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
[email protected]
or alternatively fax application details to 011 365 1444



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