Shoprite Group: IT Trainee programme 2020 / 2021

  • Internship
  • Brackenfell , South Africa

Shoprite Group

Objectives

Assist Senior Operations staff in the day-to-day operation of the Organisation’s Data Centre Facility and Infrastructure monitoring, Production Schedule monitoring, availability and Performance monitoring and Incident handling.

Tasks And Activities:

  • Carry out the full range of defined tasks associated with operating and controlling the installed hardware and software in a multiple hardware and software platforms environment.
  • Ensure that all tasks and procedures are carried out effectively and efficiently to agreed levels of service or specific requirements of service level agreements.
  • Use all available software or specialist monitoring tools to maintain awareness and control of the data capture operation.
  • Identify and rectify a broad range of operational exceptions and error conditions and deal sensibly and responsibly with unexpected or extraordinary events or incidents.
  • Where actions necessitate modification, restriction or complete removal of resources or services available, communicate with users, specialists and others, using appropriate methods, to inform and escalate if necessary.
  • Respond to user queries (specialists or others) and deal effectively with a broad range of problems of moderate complexity, escalating those that need specialist or management attention.
  • Conduct investigations of operational problems.

Qualifications:

  • Matric with Mathematics
  • CompTIA A+

Experience

0-6 month’s experience

How to Apply

Apply Online for the Shoprite Group: IT Trainee programme 2020 / 2021



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