Shop assistants or retail workers

  • Full Time
  • City of Johannesburg, Gauteng , South Africa

Lithalethu Logistic

  • Description

  • We are urgently looking for shop assistants to start work

    Introduction
    To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

    Job description

    To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
    To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
    To ensure the safe handling of cash at all times.
    To make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.
    To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
    To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Knowledge:
    Retail/FMCG background and understanding of merchandising and promotions principles
    Understanding of stock management procedures
    Knowledge of customer service excellence

    Skills:

    Planning and organising skills
    Problem-solving skills
    Strong customer orientation
    Good communication skills
    Computer literacy
    Numeracy skills

    Competencies:

    Essential:

    Relating and networking
    Following instructions and procedures
    Delivering Results and Meeting Customer Expectations
    Desirable:

    Working with people
    Persuading and Influencing
    Planning and Organising
    Coping with Pressures and Setbacks

    Minimum requirements
    Experience:

    Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    Education:

    Essential: Grade 12
    Desirable: Maths 50% and English 50% at Grade 12 level

  • Number of vacancies: 50
  • Requirements

  • Minumun level of education: Grade 11 /N3
  • Years of experience: 1
  • Availability for travel: No
  • Availability for change of residence: No


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