Pro Development Group: Exports Controller – Sea Freight

  • Full Time
  • Durban, Kwa-Zulu Natal, South Africa

Pro Development Group

Duties & Responsibilities

Our client a leading organization with an International presence is seeking an Exports Controller within their Sea Freight Exports Department to join their team in Durban.

Key Responsibilities Area

  • Day to day Operations
    • Arranging for Customs exams and follow ups.
    • Arranging extended releases.
    • Arranging/Applying for Certificates (EUR1/COO/GSP/CNCA/ISF Filing)
    • Ensuring Navis is updated.
    • Preparing/sending clients status reports.
    • Capturing and arranging B/L and SI – Error Free
    • Invoicing within parameters (KPI).
    • Assist with Estimates when required.
    • Updating all mile stones real time
    • Financial Controls
      • Invoicing of Exports files within given parameters.
      • Invoicing must be 100% correct.
      • Managing of costs and negotiating of rates so that maximum profit is made with no losses.
      • Management of WIP and ACCRLS daily.
      • Timeous action to reports(WIPS/ACCRLS)
      • Accrue correctly, not to incur out of transaction losses
      • Confirm all charges on the Estimate are correct before proceeding to expedite shipment.
      • Manage Customer Relationship
        • Liaise with Customers (Internal and External) with regular updates/status.
        • Receive orders from client/customer. Acknowledge receipt and generate status report.
        • Update clients (internal/external) and keep them informed.
        • Send status report with all details of shipment as it progresses.
        • Facilitate and ensure effective Process management
          • Exports
            • Receive orders from shipper/CS. Get documents from client/CS.
            • Obtain vessel schedule and advise shipper accordingly.
            • Make contact with agent/consignee to get pre-approval of shipment.
            • Once shipper advises cargo ready date and which vessel they would like to book on.
            • Make booking with shipping line.
            • Register files on Cargowise
            • Arrange for the necessary pre approvals from relative authorities prior to container stuffing.
            • Entries to be framed and processed before container stuffing(LCL) and before placing into stacks (FCL)
            • Send transporter instructions(pre stack date)
            • Set provisional packing date until stacks firm.
            • Monitor Free time IRO Demurrage
            • Notify transporter of provisional details.
            • Request for VGM Certificate – Method 1 or 2.
            • Pre-advise container/s.
            • Check stack dates daily and advise shipper accordingly.
            • Once stacks firm, set firm packing date.
            • Draft shipping instruction and send to shipping line.
            • Send MBL and HBL for checking either to shipper or agent/consignee to make sure details are acceptable, avoid manifest corrector fees.
            • Arrange for placing and packing of cargo.
            • Frame/process CDO.
            • Once vessel sails, inform shipper/consignee or agent.
            • Once shipping line invoice id received pay shipping line charges and collect MBL.
            • Compile documents and send pre-alert to agent/consignee.(Conform to KPI)
            • Invoice file.(Conform to KPI)
            • Courier originals if required.
            • Close file.
            • Monitor and update milestones once cargo is discharged or delivered.
            • Quality management
              • Check and double check to make sure that no errors are made.
              • Provide excellent service to customers.
              • Not to process Credit Notes and Supplementary invoices.
              • Get it right the first time.
              • Risk Management
                • Ensure errors are minimized.
                • Ensure correspondence is in writing and recorded and processes and followed correctly.
                • Correspondence to be stored on CW
                • Comply with SOP and processes.
                • Meet KPI – 100%
    • Handle Export files from beginning to completion.
    • Booking of cargo/containers and monitoring of stack dates and updating Cargo Wise.
    • Registration  Export (Cargo Wise)
    • Monitoring of pick up dates and updating Cargo Wise
    • Monitoring of pack dates and updating Cargo Wise
    • Monitoring vessel discharge date and updating Cargo Wise
    • IF DAP/DDP final delivery date must be updated on Cargo Wise
    • Framing of Entries in conformance with the Customs and Excise act 91 of 1964.

Knowledge & Experience

  • Grade 12
  • A minimum of 3-4 years’ experience in Sea Freight exports
  • Tertiary education in Logistics will be a benefit.
  • Breakbulk and project cargo experience
  • Knowledge of customs processes, Knowledge of Cargo wise an advantage.


  • Strategic thinking skills
  • Ability to Prioritise
  • Good decision making skills
  • Work Independently and work in a team
  • Good communication skills.
  • Time management
  • Maintain and build strong client relationships
  • Ability to work under pressure
  • Attention to detail, maintaining stable performance under pressure

Desired Experience & Qualification

Exports, Controller, Sea, Freight, Exports Controller, Sea Freight, Operations, Execution, Financial Controls, Customer Relations, Quality Management, Risk Management, Breakbulk, Project cargo, Cargo Wise

Package & Remuneration