Operations Manager Jobs


Johannesburg – Frederic Place Home for the Aged is a Non-Profit Organisation (NPO 070-674) Residential Home for the Aged and Destitute. We care for Dementia, Alzheimer’s, Stroke and Stroke related disabilities, Diabetes and Diabetes related disabilities of males and females 60 years and older indiscriminate of race, colour or religious faith.

About the Job
Reporting to the General Manager of Frederic Place, the Operations Manager will have minimum 5 years of experience in building maintenance, security, motor vehicle related compliance and residential facility operations relevant to an older person home. Familiar with a variety of the field’s concepts, practices and procedures, candidates should rely on extensive experience and judgment to plan and accomplish goals. They will perform a variety of tasks, lead and direct the work of others. A wide degree of analytics, creativity and latitude is expected. Directly manages and directs Operational staff.

Key Responsibilities
Recruit, select, train, assign, schedule, coach, counsel and discipline employees

Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; productivity, quality and customer-service standards; resolve problems;

Forecast requirements; schedule expenditures; initiating corrective actions

Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization and inventory management

Maintain health and safety work environment by establishing, following and enforcing standards and procedures; complying with legal regulations

Manage staff levels, work hours and biometrics, as well as vehicles and generator

Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies

Manage relationships with key operations vendors, while tracking vendor pricing, rebates and service levels

Review and approve all operational invoices and ensure they are submitted for payment

Work closely with GM and management team to set and/or implement standard operating procedures and policies.

Communicate all operating policies and/or issues at department meetings

Work closely with the inventory team to perform analysis of inventory and ensure we are utilising inventory effectively and procurement cost effectively.

Minimum of 5 years’ building maintenance experience within an NPO aged residential facility

A sound knowledge of Labour law and disciplinary procedures

A sound knowledge of Security and Health & Safety Acts

High-level insight of cost-effective problem solving

Ability to write reports and give information at board meetings with detailed feedback on various operations

Good experience managing staff and getting the best out of a team

Computer literacy relevant to Word, Excel and Outlook essential

A valid drivers licence – A PDP license would be an advantage but not a requirement

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