Operations Coordinator

  • Full Time
  • Pretoria, South Africa

Scribante Labour Consultants

Description

Our client seeks to employ an Operations Coordinators in the Pretoria region, who will be responsible for coordination of operations within the business unit.

Duties & Responsibilities

Operation’s Management

  • Monitor, control and coordinate business unit operations to meet client expectations and company goals
  • Manage the site supervisors and staff under your control
  • Manage the indirect staff under your control (i.e. correct documentation, correct site procedures, absenteeism /incident and accident reporting, disruptions and industrial action
  • Coordinate and ensures the quality of staff placed on site meet the required company and client expectations
  • Conduct regular employee meetings
  • Manage employee productivity and ensure performance standards are being met to client’s requirements
  • Induct and train staff on site requirements
  • Management and control PPE as per site / SLA requirements

 

Client Engagement

  • Schedule and attend regular client meetings through providing effective input and feedback
  • Assist in the preparations of agendas for monthly client meetings
  • Develop existing client base and assist in procuring new clients
  • Customer satisfaction- Input/ product delivery/ staff and payroll/ HR management/ feedback/ monitor inactive persons on payrolls /daily and weekly site visits.

 

HR

  • Ensures company and client recruitment processes are adhered to (i.e. interviews, reference checks, assessments, medicals, MIE checks and or any further site related requirements
  • Ensure employee contracts have been correctly allocated to client contract period
  • Ensures employees adhere to company policies, procedures and job-related functions
  • Responsible for disciplinary action through the process of issuing warnings, initiating and chairing of disciplinary hearings
  • Counsel employees and monitor poor performance
  • Prepare and submit daily / weekly reports in relation to site role, time keeping, absenteeism, IR matters, leave and overall employee incident related issues
  • Ensures all IOD’s are reported as per COIDA requirement
  • Update and monitor employee contracts

 

Admin

  • Compiling weekly / monthly company and client reports (i.e.HR/ Absenteeism / Incidents)
  • Filling and maintaining employee records
  • Capturing and submission of timesheets
  • Collating and submission of employee pay queries
  • General administrative duties

 

Ad-hoc

  • Distribution of payslips via covert channels
  • Daily email communication
  • Serve as a link between employees and management
  • Attend meetings through providing input on company / site functioning
  • Adhere to all company / client rules, regulations and operating standards and procedures
  • Undertake any additional duties, in relation to job function, as required by the Line Manager/ Client

Desired Experience & Qualification

  • Matric
  • Diploma or studying towards a diploma
  • 3 years + experience in a similar role
  • Driver’s license