Operations Coordinator

  • Full Time
  • Pretoria, South Africa

Scribante Labour Consultants


Our client seeks to employ an Operations Coordinators in the Pretoria region, who will be responsible for coordination of operations within the business unit.

Duties & Responsibilities

Operation’s Management

  • Monitor, control and coordinate business unit operations to meet client expectations and company goals
  • Manage the site supervisors and staff under your control
  • Manage the indirect staff under your control (i.e. correct documentation, correct site procedures, absenteeism /incident and accident reporting, disruptions and industrial action
  • Coordinate and ensures the quality of staff placed on site meet the required company and client expectations
  • Conduct regular employee meetings
  • Manage employee productivity and ensure performance standards are being met to client’s requirements
  • Induct and train staff on site requirements
  • Management and control PPE as per site / SLA requirements


Client Engagement

  • Schedule and attend regular client meetings through providing effective input and feedback
  • Assist in the preparations of agendas for monthly client meetings
  • Develop existing client base and assist in procuring new clients
  • Customer satisfaction- Input/ product delivery/ staff and payroll/ HR management/ feedback/ monitor inactive persons on payrolls /daily and weekly site visits.



  • Ensures company and client recruitment processes are adhered to (i.e. interviews, reference checks, assessments, medicals, MIE checks and or any further site related requirements
  • Ensure employee contracts have been correctly allocated to client contract period
  • Ensures employees adhere to company policies, procedures and job-related functions
  • Responsible for disciplinary action through the process of issuing warnings, initiating and chairing of disciplinary hearings
  • Counsel employees and monitor poor performance
  • Prepare and submit daily / weekly reports in relation to site role, time keeping, absenteeism, IR matters, leave and overall employee incident related issues
  • Ensures all IOD’s are reported as per COIDA requirement
  • Update and monitor employee contracts



  • Compiling weekly / monthly company and client reports (i.e.HR/ Absenteeism / Incidents)
  • Filling and maintaining employee records
  • Capturing and submission of timesheets
  • Collating and submission of employee pay queries
  • General administrative duties



  • Distribution of payslips via covert channels
  • Daily email communication
  • Serve as a link between employees and management
  • Attend meetings through providing input on company / site functioning
  • Adhere to all company / client rules, regulations and operating standards and procedures
  • Undertake any additional duties, in relation to job function, as required by the Line Manager/ Client

Desired Experience & Qualification

  • Matric
  • Diploma or studying towards a diploma
  • 3 years + experience in a similar role
  • Driver’s license