Operations Assistant (Internship for 12 months)

  • Full Time
  • South Africa

Sanlam Group

Operations Assistant (Internship for 12 months)

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Date: 30-Oct-2020


South Africa

Sanlam Group

Who are we?

Sanlam was established as a life insurance company in South Africa but has since transformed into a diversified financial services group that operates across the African continent, India, Malaysia and selected developed markets, with listings on the Johannesburg, A2X and Namibian stock exchanges. In 2018 the Group celebrated its centenary as well as 20 years since demutualisation and listing in South Africa and Namibia. Sanlam is one of the 50 largest internationally active insurance groups in the world with a presence in 43 countries and has the biggest non-banking financial services footprint on the African continent.


The Group’s four business clusters (Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets and Santam) house the Group’s business operations. The Group provides strategic direction and support to the four clusters, assisting them in realising their strategies and meeting their business objectives. The Group Office is responsible for governance and for the Group’s centralised functions, which include: Finance, Actuarial and Risk Management, Strategy, Human Resources, Market Development and Brand Services.


What will you do?

This internship resides in the Group Office and is a 12 month internship which offers the opportunity to apply your graduate studies in a practical environment and to further your professional development. Most tasks and responsibilities will require a dedicated contribution as part of a team, but individual initiative will be encouraged. The longer-term view would lead to either specialising in a specific work discipline, or following a management career path.  Duties may typically include project work through research and analysis, supporting improvement initiatives, liaison and negotiation with internal and external stakeholders and arranging meetings and briefings.


The internship is based at our Head Office in Bellville and INSETA will pay you a monthly stipend of R6 500.


What will make you successful in this role?
  • Drive the efficiency of the GCO of the Sanlam Limited Insurance Group by streamlining its operations and interactions with the compliance functions in the rest of the Group;
  • Investigate and make recommendations in respect of the use of technology by the GCO and the Group’s compliance functions to maximise operational efficiencies;
  • Develop, implement and manage metrics to assess the maturity of the GCO and the compliance functions of the Sanlam Group and to benchmark the function against other similar functions;
  • Liaise with Sanlam’s GTI team on identifying, implementing, integrating, and optimizing applications and tools, and building internal tools and automation capabilities; and
  • Drive other operational efficiencies within the GCO to increase productivity and contain costs.

Degree in Business Science or Commerce with IT

Knowledge and Skills
Business and Data Analysis
Collaboration and Relationship Management
Ad hoc reporting
General Project Co-ordination
Personal Attributes
Action orientated – Contributing independently
Demonstrates self-awareness – Contributing independently
Plans and aligns – Contributing independently
Optimises work processes – Contributing independently
Core Competencies
Being resilient – Contributing independently
Collaborates – Contributing independently
Cultivates innovation – Contributing independently
Customer focus – Contributing independently
Drives results – Contributing independently
Turnaround time

The closing date for applications is 6 November 2020

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group’s Employment Equity plan and targets will be considered as part of the selection process.

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