Merchandiser | Craft Liquor Merchants Field Services (Campari) | East London

  • Full Time
  • Durban, KwaZulu-Natal , South Africa

Managed People Solutions

There is currently a Merchandiser position available within Craft Liquor Merchants Field Services (Campari) to service the East London area  

Job Purpose
A merchandiser is responsible to effectively and efficiently merchandise products in a set standard in order to grow company brands and visibility 

Key Inputs:

Operation Excellence 

  • Greet and acknowledge customers (e.g. store managers) and consumers (e.g. shoppers
  • Count and determine stock to be merchandised as per SOP.
  • Draw stock requirements (e.g. fill the space immediately after entering a store) according to SOP.
  • Merchandise in accordance with SOP and check vintage, product quality on the shelf, stock rotation and price tag.
  • Keep shelf and back-up area (e.g. store room) clean, tidy and uncluttered in accordance with housekeeping SOP.
  • Execute merchandising activities as per cycle brief.Be polite with customer and where needed, escalate to management to resolve issues.
  • Feedback on customer complaints, queries and requests.
  • Communicate and upkeep knowledge of product and promotions according to the cycle brief.
  • Effectively record merchandising activities as per standard.
  • Execute calls as per call cycle
  • Advice FSM on out of stocks as per SOP.

Data Management and Analysis 

Record relevant metrics and competitor activities as per standard

Effective Human Capital (Self) Management and development 

  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
  • Plan and prioritize, demonstrate abilities to manage competing demands.
  • Demonstrate abilities to anticipate and manage change
  • Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs.
  • Make yourself aware of the dress code and adhere to it (smart casual) as per SOP.

Effective Administration 

  • Submit required documents to respective department on time including Proof of Delivery (POD), new account opening and trading term agreement as per the SOP
  • Manage and take care of company assets including car, laptop and handheld devices as per SOP.
  • Submit all expense reports on time as per SOP.



  • Merchandising experience
  • At least 12 months experience in an FMCG merchandising environment

Kindly note:

  • Do not apply for the position if you do not meet the requirements
  • Only applications which meet the requirements will be considered for the position
  • Should you not receive a response to your application within two weeks please consider your application unsuccessful.

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