Manager: Quality & Control: Sanlam Trust: Retail Affluent: Bellville

  • Full Time
  • Bellville, Western Cape, South Africa

Sanlam Group

Manager: Quality & Control: Sanlam Trust: Retail Affluent: Bellville

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Date: 19-Oct-2020


Bellville, Western Cape, South Africa

Sanlam Group

Who are we?

The Sanlam Personal Finance (SPF) cluster is responsible for Sanlam’s retail business in South Africa. SPF provides clients across different market segments (entry-level, middle-income, affluent, professional market and business owners) with a comprehensive range of appropriate and competitive financial solutions. These include traditional life insurance risk and savings products, investment, retirement, health and fiduciary services. Designed to facilitate long-term wealth creation, protection and niche financing, these solutions are engineered around client needs.

What will you do?




  • Checking and approving annual trust reviews.
  • Checking and approving trust tax certificates.
  • Daily checking of critical processes such as fees, overnight transactions, bank details changes etc.
  • Dynamic Risk Assessment of all new clients.
  • Quality checking of drafting team’s work with reference to new trust deeds and amendments.
  • Ensure compliance with legislation, e.g. FICA, FAIS, SARS, Exchange Control, TCF, POPPI, Party Due Diligence, etc.
  • Acceptance process for new testamentary trusts, including reconciliation of assets and recordkeeping.
  • Quality checking of all new accounts, additional capital received, terminations and fee calculations, and beneficiary detail changes.
  • Approval of rebalancing of trust investments.
  • Approval of payments and terminations in accordance with the approval framework of Sanlam Trust.
  • Monthly feedback to Finance on fee deviations.
  • Authorising daily payments (1st or 2nd approval).
  • Monthly commission and drafting team analysis reports.
  • Identification of possible risks in the department and ensuring that those risks are addressed.
  • Training if necessary to trust team.
  • Updating of processes and checklists.
  • Attendance of National Review Committee and Investment meetings.
  • Provide auditors with required documentation when samples are requested.
  • Responsible for Quality and Control Officer and annual plan of the sub-team.
What will make you successful in this role?






  • LLB / B Com Law / Trustee Diploma or relevant Trust qualification.
  • CFP will be an advantage.




  • 5 years’ relevant experience within a testamentary and inter vivos trusts environment.
  • Exposure to identification of risks.




  • Trust processes
  • Tax legislation pertaining to testamentary and inter vivos trusts
  • Trust Property Control Act 1988
  • Administration of Estates Act 66/65
  • Wills Act
  • Knowledge of management processes
  • Knowledge of Accounting principles




  • Communicates effectively
  • Financial acumen
  • Decision quality
  • Analytical thinking
  • Cultivates innovation
  • Concern for accuracy
  • Plans and aligns
  • Customer focus
  • Collaborates
  • Team success
  • Drives results
  • Being resilient
  • Computer skills (MS Office with exposure to electronic mail and communication systems).
Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

Core Competencies
Cultivates innovation – Contributing through others
Customer focus – Contributing through others
Drives results – Contributing through others
Collaborates – Contributing through others
Being resilient – Contributing through others
Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 


Closing Date: 2 November 2020

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group’s Employment Equity plan and targets will be considered as part of the selection process.

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