Junior Technical Customer Call Centre Agent Jobs

  • Full Time
  • Permanent

Worker24

Junior Technical Customer Call Centre Agent

Instacom the leading Push to Talk and Workforce Management company in South Africa is looking for a young technical customer agent to assist with remote technical support to clients in our Customer Care Centre in Centurion, Gauteng.

Job Title:

Junior Technical Customer Call Centre Agent

Company:

Instacom

Location:

Work Remotely: Temporarily due to COVID-19
Centurion, Gauteng

Salary:

R6,00 – R8,00 per month

Job Type:

Full-time, Permanent

Basic duties include:

Customer service (over the phone support)
Ticket and email handling
Setup of Android and iPhone devices
Help set up and install new hardware & software
An honest, hard-working, self-disciplined, motivated, and energetic individual will be a top priority.
Minimum skills and competencies:

Matric Qualification- IT qualifications (advantageous)
Great communication skills
Must be able to build a relationship with clients
Mid-Level technical knowledge
Good admin skills
Afrikaans fluent read/write
English fluent read/write
Must be able to work with difficult customers
Excellent customer service
Own transport



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