Fund Administrator

Sanlam Group

Fund Administrator

Apply now »

Date: 06-Oct-2020


Pretoria, Gauteng, South Africa

Sanlam Group

Who are we?

Sanlam Corporate Cluster comprises of the two existing businesses – Sanlam Employee Benefits (SEB) and Sanlam Health Management (SHM) and the soon to be established Sanlam Corporate Solutions. These businesses enhance our corporate business offering through providing integrated solutions for corporate clients both in South Africa and across the African continent by providing tailored solutions to targeted corporates.  SEB CORE specializes in retirement fund administration to institutional retirement funds spread over a number of industries and services from large single employer run stand-alone funds to multi-employer umbrella funds. This business unit is also responsible for ongoing client servicing ranging from board of Trustees, Employers, Intermediaries and Employees. It is also responsible for the IT deliverables and digital strategy for Sanlam Employee Benefits. 

What will you do?

Key Responsibilities:

•    Administration of Retirement Funds and maintenance of member level transactions across functional systems and functional areas within SEB Core. (Identify/process/record/report) 
•    Adhere to service level agreements. (Internal and external.)
•    Adhere to internal controls and procedures in place.
•    Professional verbal and written communication and reporting to clients. (Internal and external.)
•    Investigate, resolve and respond to internal and external client queries in a professional and effective manner. (Verbal and in writing)
•    Investigate, resolve and respond to ad hoc operational requirements. (Verbal and in writing.)
•    A thorough understanding of and compliance with the Pension Fund Act, Fund Rules and Income Tax Act and any other relevant legislative requirements.
•    Maintain relationships with internal departments.

What will make you successful in this role?

Qualification & experience 

•    Matric/Grade 12 
•    Employee Benefits Experience
•    Knowledge of updating of contributions will be an advantage


Knowledge and skills 

•    Previous retirement fund experience
•    Certificate of Proficiency (COP) or an Introduction to Retirement Funds (IRF) qualification will be advantageous
•    Proficiency in Ms Office (word, excel, power point)
•    Conflict management


Behavioral Competencies

•    Strong attention to detail and proactive attitude
•    Strong ability to organize and prioritize
•    Excellent communication skills both written and verbal
•    Results focused and displays energy when performing tasks
•    Time management skills
•    Ability to work independently
•    Innovative and demonstrates initiative
•    Ability to perform well under pressure and meet deadlines
•    Inter-personally skilled
•    Ability to collaborate and pull information together
•    Following instruction and procedures

Qualification and Experience
Grade 12 with 2 to 3 years related experience.
Knowledge and Skills
Reporting and Administration
Quality, compliance and accreditation
Business Processes
Services Knowledge
Personal Attributes
Communicates effectively – Contributing dependently
Decision quality – Contributing dependently
Action orientated – Contributing dependently
Optimises work processes – Contributing dependently
Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

Core Competencies
Cultivates innovation – Contributing dependently
Customer focus – Contributing dependently
Drives results – Contributing dependently
Collaborates – Contributing dependently
Being resilient – Contributing dependently
Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group’s Employment Equity plan and targets will be considered as part of the selection process.

Leave us your email address and we'll send you all of the new jobs and details