Death Claims Specialist PG6/7

  • Full Time
  • Bellville, Western Cape, South Africa

Sanlam Group

Death Claims Specialist PG6/7

Apply now »

Date: 23-Sep-2020


Bellville, Western Cape, South Africa

Sanlam Group

Who are we?

The Sanlam Personal Finance (SPF) cluster is responsible for Sanlam’s retail business in South Africa. SPF provides clients across different market segments (entry-level, middle-income, affluent, professional market and business owners) with a comprehensive range of appropriate and competitive financial solutions. These include traditional life insurance risk and savings products, investment, retirement, health and fiduciary services. Designed to facilitate long-term wealth creation, protection and niche financing, these solutions are engineered around client needs.

What will you do?



  • Handling of Death Claims (Risk and Retirement Annuity products( Distribution of death benefits in terms of Sec37C of the Pension Funds Act)
  • Handling request and communicating requirements
  • Assessment, administration and payment of death claims
What will make you successful in this role?




  • Grade 12
  • Mathematics and a three year relevant Diploma/Degree will be advantageous


Experience / Knowledge:


  • Death claims administration and assessment in the Life Assurance Industry
  • Distribution of Death benefits in terms of Sec 37C of the Pension Funds Act


Other requirements:


  • Availability  to work overtime when requires by business


Personal qualities:


  • Good verbal and written communication skills in English and Afrikaans
  • Planning and organising skills
  • Problem Solving skills
  • Teamwork
  • Building Customer Loyalty/Treating Clients Fairly
  • Building and Maintaining Relationships
  • Innovative Thinking
  • Discipline in managing multiple tasks


Closing date: 6th October 2020

Qualification and Experience
Grade 12 with up to 3 years related experience.
Knowledge and Skills
Assists with claims administration
Assists with claims settlement proposals
Operate within claims guidelines and compliance
Personal Attributes
Self-development – Contributing dependently
Decision quality – Contributing dependently
Action orientated – Contributing dependently
Communicates effectively – Contributing dependently
Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

Core Competencies
Cultivates innovation – Contributing dependently
Customer focus – Contributing dependently
Drives results – Contributing dependently
Collaborates – Contributing dependently
Being resilient – Contributing dependently
Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group’s Employment Equity plan and targets will be considered as part of the selection process.

Leave us your email address and we'll send you all of the new jobs and details