E-Commerce Admin Clerk
Ensure efficient and effective completion of all administration pertaining to the online store.
- Tertiary qualification (preferable)
- 2 years+ Admin experience
- Admin and operational task related to customer orders, payment, deliveries, returns and refunds.
- Liaise between finance, warehouse, couriers to ensure that SLAs are met related to customer orders.
- Liaise between customer contact team and admin functions with e-commerce business
- Support E-Commerce admin and operations lead
- General administration, filing and record keeping
- Ad hoc tasks and projects
- Communication – The ability to express one self clearly and effectively to customers and within the company.
- Serviced focus – Respond to customers needs by doing it right the first time
- Disciplined Approach– Punctual, Strong Attendance Record , Getting back to Customers and returning calls.
- Efficiency – Meet and Exceed all that is required of you in your job function and preform job at high standard.
This role would also be suitable for individuals with a work from set up or those who are able to work from home.