Collection Clerk Needed

How2Apply Recruits

    • To ensure that customers get the best professional and courteous attention and service

      Ensure there is sufficient in checking stock to be released for payments

      Follow up on orders by getting in contact with the correct departments to trace progress if needed.

      Working with customers face to face

      Assisting customers with all collections of stock

      Give feedback to customers

      Work fast and efficient in a highly pressurised environment.

      Need to be able to deal with all forms and types of customers. Know how to calm customers down if needed.

      Deal with couriers on a daily basis.

      Thorough communication via telephone calls and emails is very important.

      Assist in other positions and departments in accordance with operational requirements

      Assist with general stock takes

      Adhere and enforce health and safety regulations

      Maintain housekeeping and hygiene standards

      Behaves in a manner and performs their duties and responsibilities in a manner that upholds The Building Company values:

      – Honesty

       

      – Respect

       

      – Resourcefulness

       

      – Accountability

       

      – Energy

       

      Job Requirements

      Matric/Grade 12

      MS word, Ms excel,
      Related tertiary qualification will be advantageous and/or relevant experience
      Excellent follow through and sense of completion ability a must
      Ability to communicate effectively in English (verbally and in writing)
      Must be prepared to work overtime / weekends in accordance with operational requirements
      Good interpersonal skills
      Must be able to work unsupervised
      Knowledge of credit/debit card electronic machines advantageous



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