Chief Reaction Officer Alberton Hub

Fidelity Services Group

 
Daily checks
 
Investigate long reactions
 
Implement correction functions and minimise false alarm responses
 
Feedback to appropriate personnel
 
Investigate all queries received

 

Implement correction functions

 

Telephonic assistance with any problems or complaints

 

Give full feedback to clients where necessary

        

Keep staff turnover of Reaction Officers to the minimum

 

Moral of key personnel

 

Discipline of key personnel

 

Daily reports i.e. absenteeism, dockets

 

Completion and update of registers

 

Shift rosters

 

Disciplinary actions

 

Personnel files

 

Maintain, record and monitor budget requirements pertaining to the following:

 

Ø  Uniform

Ø  Training

Ø  Staff welfare

Ø  Salaries and Overtime

Ø  Vehicles

 

Have expert knowledge about all facets pertaining to your position

 

Attend all required meetings and training sessions

 

Keep your workstation/office neat and tidy at all times

 

Not abuse company telephone for private calls

        

Assisting with other ad-hoc tasks, analysis and projects as and when required



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