Employee Benefits Administrator

Job Description:

BDO has a vacancy for an Employee Benefits Administrator in its Employee Benefits Administration Department. Reporting to the Employee Benefits Director.

You will inter alia be responsible for:
Processing of Scheme Installations and Amendments to benefits within required Service Level Agreements (SLA’s)

Obtain all Claims experience, Investments strategy & Sec 14 documents

Obtain information regarding the Transferor Fund in order to prepare member communication: Transfer schedule, full name of Transferor Fund, Registration number, Rule number allowing the transfer from the Fund, number of members involved, Income tax number for each member

Obtain final transfer values

Provide members with transfer statements

Ensure Insurer is made aware of the transfer out

Uploading of Membership on new schemes and membership maintenance

Provide Administrator provider new member switch forms

Board of Management Meetings

Obtain Administration report from insurer for inclusion in agenda’s

Drafting and collating of agenda’s and ensuring adherence to timelines

Risk Benefits and Administration

Ensure new rates balance with schedule and bill

Member Communication

Distribution of member packs

Ensure accuracy of benefit statements

Welcome packs & membership certificate to new members

Daily Client Maintenance/Service

Monthly records on Finance (Fund value and breakdown of contributions)

Following up queries and resolving problems of clients, members and pensioners

Fulfils duties in such a manner that the relevant TCF outcomes are delivered


Relevant qualification advantageous

Claims Management

Insurance Exposure an advantage

Excellent telephone manner and etiquette

Excellent communication skills, both verbal and written

Methodical and organised

High attention to detail

Ability to prioritise

High level of computer literacy on MS Excel, Word, PowerPoint, Outlook and Internet Explorer

Presentable and professional appearance essential

To apply for this position please log onto www.bdo.co.za/careers

Salary is market-related and commensurate with experience.

The appointment will be made in terms of the firm’s Employment Equity Policy.

Only short-listed candidates will be contacted.

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