Administrative Officer at Wits


Key responsibilities include the following:

  • Reports to the Senior Administrative Officer
  • Is responsible for administration of part-time degree course students, including but not limited to:

o Communication with students regarding courses, examinations and graduations

o Registration of Wits Plus students, amendments, cancellations

o Processes application forms and drafts correspondence to students dealing with matters such as acceptance, registration, fees, examinations, etc.

o Assists students in obtaining student cards for access to the computer lab, libraries and campus perimeter.

  • Liaising with Academic and Faculty staff regarding applications, examinations and timetables
  • Liaising with SENC, Fees Office, Parking office, ICAM, PIMD venues and AISU
  • Handles enquiries from potential students – telephone, email and walk-in clients
  • Advises prospective and current students as to the range of study options in Wits Plus and directs prospective students to other possible Wits study opportunities
  • Provides support to Wits Plus lecturers to ensure smooth delivery of lectures
  • Creates and maintains student files
  • Ensures that the correct data is timeously entered into the University student record system
  • Handles photocopies of lecture notes
  • Processes the payment of lecturers and tutors through the University’s system
  • Participates in Wits Plus information days and other promotional events
  • Is responsible for examinations related functions, graduations and prize-giving in conjunction with Faculties or other examining bodies
  • Assists the Director with general duties as requested.

Requirements:

QUALIFICATIONS:

  • Must have at least a Matric (Grade 12) certificate or equivalent
  • Post School qualification in Office Administration or a related field, is strongly advisable.

EXPERIENCE:

  • At least 2 years’ experience in academic process administration and a student support role in a University environment
  • A working knowledge of Wits Student Information Management System will be an advantage

SKILLS:

  • Needs to be a fluent communicator in written and spoken English
  • High level of computer literacy: Outlook, Word, Excell, etc.
  • Able to use Oracle, SIMS

ALSO:

  • Interpersonal skills are extremely important as the incumbent will interact with current and potential students
  • Strong customer orientation
  • Able to work independently
  • Able to function under pressure and multitask
  • Good team player
  • Willing to work long hours during peak periods


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